Four years ago, on Tuesday, October 8, 2019, after returning from a Telehealth Conference in Vegas, I launched Telehealth Tuesday with 32 subscribers and a simple success metric: To publish an article every week on Tuesday morning by 3:33 AM [...]

With a systems engineering mindset I first look at the challenges at hand in the context of the larger system - what happens before, what happens after? Who else is involved, who else is impacted? How do the various “sub [...]

For the longest time, physicians have been paid on a procedural basis: render a service, perform a task and get paid for it. Just like in the old horse and buggy days, from house visits that were paid with a [...]

…and what to do about it. When your organization finally embraces telehealth, recognizing it as a critical strategic tool to give your “modern healthcare consumers” (a.k.a. patients) what they want (i.e., convenience) you're still left with a problem. How do [...]

While virtual care is becoming increasingly more ubiquitous — holding steady in primary care and continuing to grow in behavioral health — it is still often seen as merely an alternative care delivery method. Most leaders undervalue and underutilize [...]

Telehealth visits are often thought of as an alternative care delivery method when patients cannot easily come into the clinic due to transportation challenges, child care challenges, or because they can’t easily take time off from work. But virtual care [...]