Telehealth & Covid-19
Video Visit Vendor Selection: Defining Needs and Requirements
As the use of telehealth to “provide care at a distance” is becoming a more and more acceptable mainstream service, some organizations are evaluating whether their solution for video visits is truly the one [...]
Increasing the ROI of RPM
Last week I wrote about the importance of workflows to ensure success with Remote Physiological Monitoring (RPM), so it is timely that this past Friday, Modern Healthcare posted an article on the same topic: How [...]
For RPM Success, Workflows are Key
With a steady increase in chronic diseases, Remote Physiological Monitoring (RPM) provides clinicians with a great, non-invasive tool to not only keep track of patients key vital signs, but also use the monitoring to [...]
Telehealth Creates Strategic Success
Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument as to why measuring telehealth performance is important: because telehealth [...]
Why Measure Virtual Care Performance?
You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. But underlying that guidance is [...]
Measuring the 5 Most Critical Telehealth Metrics
In last week’s article I laid out a simple framework of five key metrics that telehealth leaders need to pay attention to when it comes to measuring telehealth success. They are: clinician satisfaction patient satisfaction technical performance visit volume [...]
5 Telehealth Metrics Healthcare Leaders
Need to Pay Attention to
As Telehealth becomes an increasingly important strategic tool in attracting and serving the modern healthcare consumers’ desire for convenience, it is imperative that healthcare leaders pay attention to the performance of their telehealth services. As the saying goes “hope [...]
Telehealth Performance Metrics
How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. If you don’t know where you’re going,you’ll end up someplace [...]
How to Measure Telehealth Success
Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be a tricky business. Not all metrics that can be collected [...]