Telehealth & Covid-19
Verify Before You Start: Can Your New Telehealth Service Deliver?
Launching a telehealth service is easy. Designing a telehealth service that creates lasting strategic, financial, and clinical value? That’s the hard part. As states participating in the Rural Health Transformation Project (RHTP) begin identifying digital [...]
Designing for Telehealth Sustainability: To Launch Is Not Enough
The launch goes live. The dashboard lights up. Everyone celebrates. Six months later, the telehealth service is barely being utilized — and no one notices. That’s not a tech failure. That’s a systems failure. [...]
The Vendor Trap: Why Buying Telehealth Isn’t Implementing Telehealth
Why RHTP success depends on implementation discipline, not vendor selection. When states submitted their RHTP applications, many wisely included telehealth as a way to strengthen rural health delivery. Now those same teams face a tougher [...]
Payment Parity: Should Virtual Care Cost Less?
In last week’s Telehealth Tuesday, I tackled the myth that telehealth drives up healthcare costs, showing how expanded access doesn’t necessarily mean higher spending. This week, let’s explore another common misconception oftentimes perpetuated by politicians: We should be able to [...]
Does Telehealth Really Drive Up Costs
Last week, at the January 2025 Telehealth T-Time, Chris Adamec, Executive Director of the Alliance for Connected Care, shared a list of common perceptions that policymakers are currently holding about telehealth. One of the most striking of these was the [...]
The Future of Healthcare Delivery: Telehealth
As 2024 was nearing its end, a group of Telehealth Enthusiasts got together as part of the December Telehealth T-Time meeting to design the future of healthcare delivery. Kicking off the gathering was the keynote "Re-Designing Primary Care” presented by [...]
A Virtual Conversation with a Telehealth Denier
While one Ebenezer Scrooge had animated conversations with three ghosts, I envisioned over the holidays what it would be like to have a spirited debate with a fictional yet vocal telehealth skeptic, whom I’ll affectionately refer to as "The Telehealth [...]
Best of Telehealth Tuesday 2024
Happy 2025! As we close out 2024, I’m excited to share this special “Best Of” Telehealth Tuesdays edition, highlighting the most popular and impactful articles from the past year. Whether you’re new to telehealth or a seasoned professional, there’s something [...]
The Gift That Keeps Expiring:
A 3-Month Telehealth Extension?
Lawmakers Extend Telehealth — But Where’s the Permanence? This holiday season 2024, lawmakers delivered what many in the healthcare community see as a gift: a temporary extension of telehealth flexibilities through March 2025. For many patients, especially in rural areas [...]