Telehealth & Covid-19
How One FQHC Used Proof-of-Concepts
To Achieve a Smarter Telehealth Rollout
When most organizations think about launching or relaunching a telehealth program (or any type of digital health innovation), the default focus is on logistics — buying equipment & licenses, figuring out policies, or provider [...]
Are You Still Using Telehealth Pilots?
Or have you already hired Proof-of-Concepts? As a German engineer it seems that I’ve been pre-wired to be relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the [...]
A Blueprint for Launching a Telehealth Clinic: Part 2 — Launch, Run, and Optimize
From First Patient to Sustainable Practice In last week’s article, we introduced a framework to help clinicians launch a virtual clinic. That blueprint included four phases: BEFORE – Clarifying your market, value proposition, and [...]
6 Smart Moves to Optimize Telehealth
At the Telehealth T-Time Event in July 2024 I gave a talk on “The Unused Value of Telehealth” — how healthcare provider organizations are missing out on a multitude of value propositions that telehealth can provide when used appropriately [...]
Essential Tools for Optimizing Telehealth
Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or resources. If we were living [...]
Are You Steering Your Telehealth Success
…or are you drifting rudderless on the virtual care ocean? Clear is Kind. Unclear is Unkind — Brené Brown Accountability breeds response-ability. — Stephen Covey During the Covid-19 health crisis many organizations hastily launched telehealth. For many it was a [...]
Telehealth Is Just the Dress Rehearsal
For a number of years now, I have been harping on the theme: that the problem in healthcare is not the lack of innovation, but the slow pace of innovation adoption. That there’s a $100B avalanche of viable and [...]
Maximizing the ROI of Telehealth
By now, telehealth has become table stakes for any organization providing healthcare services, though surprisingly few leaders are putting resources toward a build out and growth of their telehealth services. Equally surprising, quite a number of clinicians, especially in the [...]
AI in Healthcare: Preparing for the rAIvolution
Note: This is the second article in a series on “AI in healthcare”. It is written as guidance for healthcare leaders. If you find this article insightful, why not discuss it with your leadership team? Ask: How can you apply [...]















