Telehealth Tuesday Articles
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Telehealth: Alive & Kicking
Quite a few clinicians and healthcare leaders in organizations that were not engaged in telehealth prior to the Covid-19 health crisis still hold on to the notion that telehealth was [...]
A Telehealth Strategy Gap Analysis
Strategy is one of those business concepts that either gets you excited or leaves you irritated because it is so overused. Even the picture for this article is somewhat a [...]
Digital Health is Not Healthcare’s Magical Pill
We modern humans often have a tendency to make things more complicated and are often hoping for miracle cures or silver bullets. Take weight loss as an example. Most [...]
Breaking the Paradigm: Rethinking Care Delivery
Paradigms are useful tools in our modern lives. They help us to make sense of the world around us much more easily. Often, paradigms represent the tried and true — [...]
Telehealth Power Tools for Population Health
Many in healthcare still see telehealth primarily as a technology. That is not surprising, since the name “telehealth” invokes a first association with other technologies that have advanced human [...]
Bad Telehealth — Are You Just Seeing the Tip of the Iceberg?
Over the past two years I have talked about telehealth with leaders at over 30 community health centers, rural health clinics, behavioral health clinics, and health systems. Based on [...]
A Proven Recipe for Telehealth Workflows
The most critical prerequisite to the successful delivery of great care via telehealth are well-designed, well-deployed workflows. The delivery of excellent telehealth that provides a great experience for patients [...]
What would a Virtual Health Center look like?
Federally Qualified Health Centers hold a special status in the US healthcare system. As part of the healthcare “safety net”, FQHCs offer healthcare to anyone seeking care, regardless of [...]
Reflections on (and from) the ATA 2022
Prior to 2020, the annual event of the American Telemedicine Association (ATA) was the flagship gathering, the national telehealth conference to see and be seen. With the Covid-19 health [...]
A Pragmatic Definition of Digital Health
Now that we’re almost past the Covid-19 health crisis, attention is expanding from telehealth, telemedicine, and virtual care to the larger scope of digital health. In a recent survey, [...]
MATRC 2022 Conference Report
I am writing these lines to you from the Mid-Atlantic Telehealth Resource Center (MATRC) Summit in Charlotte, NC. Instead of my usual article I’d like to share this week [...]
Leading Digital Transformation
For about 15 years now, HRSA has provided 3-year grants to about a dozen organizations around the nation to serve as regional Telehealth Resource Centers, to assist healthcare organizations [...]
So, Doctor, You Want to Launch a Startup?
I love working with physicians and advocating on their behalf so they can practice “on top of their license”, doing only the things that only they can do. Many are [...]
CEO Handbook of Telehealth Success Part 1
In the spring of 2020, out of necessity to continue to provide access to care, the Covid-19 health crisis put telehealth into the spotlight, forcing every clinic to figure out [...]
Who is Steering Your Telehealth Success?
If you don’t know where you’re going, you’ll probably end up somewhere else. — Yogi Berra During the Covid-19 health crisis many organizations hastily launched telehealth. For many it [...]
Covid Telehealth Launch: Lessons Learned Revisited
In the 2000s people would remember vividly where they were on 9/11/2001 when the news broke of the attack on the Twin Towers in New York City. In the 2020s [...]
Clinician Engagement in Telehealth
In March of 2020, the Covid-19 health crisis rapidly increased the healthcare-wide adoption of telehealth as an alternative care delivery modality. But in most clinics and health centers who [...]
The (Open) Wide World of TeleDentistry
When I think of dentistry I have images of big syringes with mouth-numbing (and mind-numbing) tinctures inside. I hear noises of drills and feel the anticipation of pain that [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the concept of Maslow’s hierarchy of needs. To reach the highest level, that of self-actualization, people first need to have [...]
How Much Telehealth Is Just Right?
During the height of the Covid-19 health crisis in the spring of 2020, the use of telehealth to deliver care skyrocketed into Himalayan altitudes. In 2020, Medicare fee-for-service telehealth [...]
3 Telehealth Dos and Don’ts for CEOs
As many organizations are emerging from the latest wave of Covid (this time in the form of Omicron), healthcare leaders must focus their attention on how to best position [...]
Surprise Telehealth Facility Fees
Imagine it is Valentine’s day and instead of heading to town to your favorite upscale Italian restaurant you decide to stay in and create a super-romantic evening with a [...]
The Efficacy of Surgical Planning via Telehealth
Telehealth, in its essence, is the ability to deliver healthcare at a distance. It is the concept of providing an equivalent or even better level of care regardless of [...]
Telehealth: A Magic Wand for CEOs
Even before the onset of the Covid-19 health crisis, healthcare leaders did not have it easy — physician burnout and physician suicide, exploding cost, a seemingly free-for-all growth of [...]