Telehealth Tuesday Articles

In last week’s Telehealth Tuesday article I posed the question:Is Telehealth Rocket Science? The answer?No, Telehealth is not Rocket Science. But getting clinicians to use telehealth well, is.To get clinicians [...]

No, Telehealth is not Rocket Science. But getting clinicians to use telehealth well, is. Let me explain… As many readers of my weekly column know, there’s much more to [...]

A couple of weeks ago Telehealth Tuesday celebrated its 4th birthday — over 200 articles on all things telehealth and digital health, from taxonomy to strategy, from optimization to [...]

A couple of weeks ago one of the telehealth trailblazers of the last 30 years, Dr. Joseph Kvedar, reflected on the blazed trail he’s been on thus far and [...]

Four years ago, on Tuesday, October 8, 2019, after returning from a Telehealth Conference in Vegas, I launched Telehealth Tuesday with 32 subscribers and a simple success metric: To publish [...]

With a systems engineering mindset I first look at the challenges at hand in the context of the larger system - what happens before, what happens after? Who else is [...]

For the longest time, physicians have been paid on a procedural basis: render a service, perform a task and get paid for it. Just like in the old horse and [...]

…and what to do about it. When your organization finally embraces telehealth, recognizing it as a critical strategic tool to give your “modern healthcare consumers” (a.k.a. patients) what they want [...]

While virtual care is becoming increasingly more ubiquitous — holding steady in primary care and continuing to grow in behavioral health — it is still often seen as merely [...]

Telehealth visits are often thought of as an alternative care delivery method when patients cannot easily come into the clinic due to transportation challenges, child care challenges, or because they [...]

Last week I had an interesting, enjoyable experience. When asking our 13-year old’s primary care provider for a referral to an allergist for her eczema and presumed heat rash, [...]

This week's Telehealth Tuesday article is based on Dr. Erkan Hassan's recent article on the same topic. Dr. Hassan is a member of the Ingenium Healthcare Advisors Consortium and [...]

This week's edition of Telehealth Tuesday is a guest post by my long-term collaborator and business partner Kathy Letendre. Her bi-weekly newsletter, Excellence Inspirations, is a treat for all [...]

By now it's obvious to everyone that virtual care is here to stay. It offers demonstrable benefits in terms of convenient access to care leading to increased continuity of [...]

Author’s note: Today’s article marks the 200th edition of Telehealth Tuesday. Launched well before Covid in 2018, Telehealth Tuesday has helped me to capture the many lessons we’ve learned in [...]

Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument [...]

You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the [...]

In last week’s article I laid out a simple framework of five key metrics that telehealth leaders need to pay attention to when it comes to measuring telehealth success. [...]

As Telehealth becomes an increasingly important strategic tool in attracting and serving the modern healthcare consumers’ desire for convenience, it is imperative that healthcare leaders pay attention to the [...]

How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. [...]

Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be [...]

For most people, there is safety in numbers and following what the majority of other people (or, especially in the US, other people like you) are doing, [...]

My introduction to healthcare came in 2000 when I joined the Mayo Clinic in Rochester, Minnesota. Having never been exposed to healthcare before and having only [...]

After Telehealth’s prime time moment during the Covid-19 health crisis, much attention this year has been focused back on the “digital front door” — the set [...]