Telehealth & Covid-19
A Systems Approach to Solving
Rural America’s Healthcare Crisis
How telehealth can transform rural communities when deployed thoughtfully, comprehensively, and with deep respect for the people we serve. Rural healthcare isn't broken, it's systematically underserved — and now, in 2025, seemingly grossly underfunded. Yet [...]
Standardizing Telehealth Training
Start with strategy. Ground it in policy. Make workflows real. Then train. I was recently asked a thoughtful question based on a the collective insights of a group from about two dozen healthcare organizations: “What [...]
Scaling Rural Telebehavioral Health: Five Interventions That Actually Work
Rural communities face some of the steepest barriers to behavioral health care in the country — long travel distances, limited connectivity, low digital literacy, a pronounced clinical provider shortage, and wide-spread stigma around seeking help [...]
Improving Clinician Satisfaction through Telehealth
When treated as a clinical tool, correctly implemented, and properly supported, Telehealth is a valuable tool for improving the satisfaction of physicians and the entire care team. In this week’s edition of Telehealth Tuesday I describe three ways how [...]
Making Telemedicine Enjoyable for Physicians
Are your physicians fully embracing telemedicine as an acceptable care delivery modality? Are you, as a clinician, fully comfortable with telemedicine? If not, read on. I may have a diagnosis and treatment plan that can lead to physicians enjoying [...]
Setting the Telehealth Keystone: Clinician Engagement
In the mid 2000s I designed and built a highly energy-efficient home in Minnesota that had no furnace and was off-the-grid, off-the well. The house’s two sole sources of heat were a passive solar design (soaking up that sunshine [...]
The Virtual Care Bill of Patients’ Rights
When I first entered healthcare in the year 2000, I did so in the hallowed halls of the Mayo Clinic, where the spirits of the Mayo brothers, Will and Charlie, and their father, William Worrall, where still setting the tone: [...]
Tech-Enabled Care Model for the Community Health Center of the Future
While Community Health Centers have long used technology, mostly for managing operations and the revenue cycle, many CHCs are only just now beginning to employ more “modern” technologies such as data analytics and, mostly fueled by the Covid-19 health crisis, [...]
Implementing Supportive Technologies for the Health Center of the Future
The Framework for the Health Center of the Future provides a simple yet comprehensive roadmap for community health centers to prepare for a sustainable future. At the core of the framework are the three elements of a health center’s [...]