Telehealth & Covid-19
Verify Before You Start: Can Your New Telehealth Service Deliver?
Launching a telehealth service is easy. Designing a telehealth service that creates lasting strategic, financial, and clinical value? That’s the hard part. As states participating in the Rural Health Transformation Project (RHTP) begin identifying digital [...]
Designing for Telehealth Sustainability: To Launch Is Not Enough
The launch goes live. The dashboard lights up. Everyone celebrates. Six months later, the telehealth service is barely being utilized — and no one notices. That’s not a tech failure. That’s a systems failure. [...]
The Vendor Trap: Why Buying Telehealth Isn’t Implementing Telehealth
Why RHTP success depends on implementation discipline, not vendor selection. When states submitted their RHTP applications, many wisely included telehealth as a way to strengthen rural health delivery. Now those same teams face a tougher [...]
A Glimpse of the Future of Care Delivery via Telehealth
The ultimate nirvana of human physical wellbeing would be the absence of disease and injury. But even in a world where all diseases are successfully prevented, someone (or something), presumably, still needs to administer those prophylactic treatments. For the [...]
Blueprint for Sustainable Virtual Care:
3 Tactics to Drive Long-Term Success
Virtual care is no longer a luxury — it’s the foundation of modern healthcare delivery. Recent surveys reveal that at least 2 out of 3 patients now expect their healthcare providers to offer digital options — or risk losing them [...]
Are Rural Hospitals Better Off Because of Telehealth?
For the past few months, I’ve been writing quite a bit about the use of telehealth to fix rural healthcare. A few weeks ago, someone in my extended network posed a great question on LinkedIn: "Are rural hospitals (critical access [...]
Patient Activation: The Secret to RPM Success
RPM, Remote Physiological Monitoring, is a proven, valuable telehealth solution that can greatly improve outcomes for patients with chronic diseases or prevent readmissions of patients recently discharged from the hospital. A few weeks ago I outlined the 5 Reasons [...]
Creating RPM Success by Designing Superb Support
In this third article of our series on overcoming the 5 Reasons Why RPM Programs Fail, we are exploring the root cause of reason #4 “Lack of Clinician Buy In” and reason #1 “Lack of Patient Engagement”. It's the [...]
Improving the ROI of RPM Programs
Remote Physiological Monitoring (RPM) is a powerful clinical tool to help patients manage their chronic conditions, prevent hospital readmissions, or to facilitate an early hospital discharge through a hospital at home service. But many RPM programs, especially in support of [...]