Telehealth & Covid-19
The Future of AI in Healthcare: A Transformational Shift
With the rapid advancements in generative AI over the past two years, Artificial intelligence (AI) is no longer a futuristic concept in healthcare — it’s a rapidly evolving force that is set to reshape patient [...]
Optimizing Telebehavioral Health Performance
At the core, any optimization of behavioral health starts with a look at opportunities to increase capacity and subsequently the utilization of that capacity. With growing behavioral health clinician shortages, each appointment slot potentially represents [...]
Aligning Clinician and Patient Telehealth Expectations
Telehealth has experienced a meteoric rise in adoption over the past few years, driven largely by necessity during the pandemic. Patients, having experienced the convenience of virtual care, have increasingly expressed a preference for telehealth [...]
Implementing Supportive Technologies for the Health Center of the Future
The Framework for the Health Center of the Future provides a simple yet comprehensive roadmap for community health centers to prepare for a sustainable future. At the core of the framework are the three elements of a health center’s [...]
Healthcare Center of the Future: Enabling and Supportive Technologies
For Community Health Centers to chart a course for the future, last week we shared a Framework for the Health Center of the Future developed by a multidisciplinary team brought together by the Mid-Atlantic Telehealth Resource Center (MATRC). At [...]
Healthcare Center of the Future: A Framework
Community Health Centers, most commonly known by their government acronym FQHC (Federally-Qualified Health Center), are one of the key pillars of America’s healthcare safety net. Often defined by serving at least 25% of uninsured patients as part of their [...]
Transforming Access to Care in Rural America: An Innovative Systems Approach
Despite many social and technical advancements over the past decades, the absence of public transportation, limited access to technology and high-speed internet, low digital literacy, and multi-job & child care challenges are often preventing the most socio-economically challenged populations from [...]
Engaging a Non-Clinical Telehealth Service Partner
For a clinic, a health center, or a health system to take full advantage of “caring for patients at a distance” (a.k.a. Virtual Care, Connected Care, or Telehealth) requires reliance on a number of partners. Whether selecting a telehealth technology [...]
Outsourcing Telehealth Services: A Quick Guide
At the core of every healthcare organization lies the mission to serve its patients by providing them with the care they need. In many cases, this care is provided by clinicians employed or affiliated with the hospital, health system, [...]















