Telehealth Tuesday Articles
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Patient Experience, Patient Satisfaction, Patient Engagement: What’s the Difference?
My introduction to healthcare came in 2000 when I joined the Mayo Clinic in Rochester, Minnesota. Having never been exposed to healthcare before and having only [...]
No Digital Front Door:
Failing the Modern Healthcare Consumer
After Telehealth’s prime time moment during the Covid-19 health crisis, much attention this year has been focused back on the “digital front door” — the set [...]
96 Common Video Telemedicine Scenarios
If you’ve been reading my Telehealth Tuesday column for a while, you know that I always urge my readers to pay particular attention to the various [...]
What Is Your Team’s CPT Code?
In the world of healthcare, a CPT® code refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes describing medical procedures received by [...]
Sustainable Telehealth & Digital Health Success: Be Brisk, Go Big, Go Bold — Or Go Broke!
By now, the spring of 2023, the leadership of any healthcare organization should have figured out two inevitable truths: Telehealth is here to stay, will continue [...]
The 7 Skills of a Rock Star Telehealth Coordinator
In last week’s Telehealth Tuesday I described the 7 critical qualities, 4 responsibilities, and 7 key skills that make a Telehealth a Rock Star in their [...]
The 7 Critical Qualities of a Rock Star Telehealth Coordinator
A Rock Star Telehealth Coordinator is the key to telehealth success. Neither a brilliant telehealth strategy nor the latest telehealth technology will get you sustainable success [...]
Can Digital Health Quell Quiet Quitting?
In the fall of 2022, the term Quiet Quitting hit the internet and social media hard, though recently it has been “quiet” on that front. But [...]
Clinicians’ Insights for Delivering the Best Care via Telehealth
I’ve long held the belief that the most significant difference between a great and a bad telehealth visit is the clinician attitude. Which probably also holds [...]
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, [...]
Is Dunning-Kruger limiting your Telehealth Success?
“Real knowledge is to know the extent of one’s ignorance” – Confucius The Covid-19 health crisis catapulted everyone into the world of telehealth — and seemingly [...]
A Guide to Accelerating the Adoption of
Digital Health Innovation
Innovation has long been both a driver of growth and a coveted badge of honor across all industries and for a few decades also in healthcare. In [...]
What is Telehealth?
Sometimes it’s a good idea to go back to the basics, the fundamentals. To go up to the 100,000-foot view and take a look from a [...]
Dashboard Medicine: Remote Physiological Monitoring (RPM) driving Engagement & Outcomes
These days, when people refer to telehealth, telemedicine, or virtual care, the most common use case that comes to mind is the live video visit. Yet [...]
What does an AI think about Telehealth?
Many Telehealth Tuesday readers have in recent months pointed me towards ChatGPT (launched in November 2022) and invited me to assess its relationship with or value [...]
Innovation in Healthcare:
Clinician Engagement for Digital Health Adoption
The problem in Healthcare is not the lack of innovation. It is the slow pace of innovation adoption. I don’t think I can repeat this [...]
Innovation in Healthcare:
Successful Innovation Implementation
In the world of digital health innovation, it is not sufficient to just have a great solution that works. It is equally important to ensure that the solution is [...]
Innovation in Healthcare:
Implementing Digital Health Solutions
The avalanche of digital health innovation caused by an investment of $100B dollars over the past decade ($60B just in 2020-2022) may be slowing down due to a slowdown [...]
When Fee-for-Service is Dead: Telehealth, the Clinical Savior
Quick, what do you think are the biggest obstacles to a more widespread adoption of telehealth by clinicians? Here are a few common wisdom favorites: Technology 1: Clinicians don’t [...]
Innovation in Healthcare: From Idea to Validation
In a January 2023 article describing their take on 5 predictions for telehealth in 2023, the American Medical Association (AMA) promoted its recently published report: “Closing the Digital Health [...]
Best of Telehealth Tuesday 2022
Telehealth Tuesday was born in October 2019 out of the desire to share best practices and make the case for telehealth. In addition to our emailed newsletter (which each week [...]
Increasing the Value of Telehealth
The beginning of a New Year is always a good time for prophecies and predictions. This is especially valuable if they are rooted in reality, based on actual data. [...]
12 Gifts for Your Telehealth Program
The Covid-19 health crisis of 2020 showed many patients (a.k.a., modern healthcare consumers) and many clinicians how much care can be delivered at a distance (a.k.a. telehealth). While telehealth [...]