In February 2026, we examined why most consumer-facing digital health initiatives will fail — and how to design programs that won’t. We emphasized that technology-first approaches fall short, while health systems grounded in implementation science, clinician-led design, and proof-of-concept validation are far more likely to succeed.
We then outlined what successful consumer-facing health technology deployment actually looks like in practice — from testing with real patients to verifying sustainability before scaling.
Next, we turned to states and rural providers preparing for consumer-facing digital health RFPs. With CMS expecting measurable outcomes — not activity reports — we highlighted what states must demand in procurement and what rural organizations must understand before committing.
Finally, we tackled remote patient monitoring, separating hype from evidence. Drawing from global research, we explored why RPM works in some settings but fails in others — and why chasing billing codes without structured implementation all but guarantees disappointment.
Enjoy your readings!
RHTP & Consumer-Facing Digital Health: Why Most Will Fail (And How Yours Won’t)
Consumer-facing digital health technology is harder than telehealth because you’re putting tools directly in patients’ hands while integrating into clinical workflows. This article reveals why leading with technology procurement fails, and how successful health systems use implementation science.
What Successful Consumer-Facing Health Tech Actually Looks Like
Consumer-facing digital health is harder than telehealth because patients must actually use the devices — and most won’t without proper implementation science. This article shows what successful RHTP programs do differently: proof of concept with real patients, designing with clinicians before procurement, and verifying sustainability before scaling.
Consumer-Facing Digital Health Is Coming: Are States and Rural Providers Ready?
Across the country, states are preparing to issue RFPs inviting rural healthcare organizations to implement consumer-facing digital health solutions — with CMS expecting measurable outcomes, not activity reports, in years 3 through 5. This article breaks down what states need to demand in their RFPs and what rural organizations need to understand before they respond.
RPM Works — If You Do It Right: What the Evidence Actually Shows
Most RPM programs fail because organizations deploy technology without systematic implementation — chasing billing codes while patients disengage and costs exceed revenue. This article shares what global research reveals about why some RPM programs achieve dramatic outcomes while others fail, and how to build programs on implementation science rather than vendor promises.