By Christian Milaster | April 09, 2024
A keystone is an integral part of a self-sustaining arch. It’s the center stone that holds the arch in place and that provides the support to hold the structure in place.
From my point of view, clinician engagement is the keystone to telehealth success. If clinicians are hesitant to use telehealth, or act awkward during a video visit, this can lead to poorer outcomes than an in person visit.