Telehealth Tuesday Articles

No, Telehealth is not Rocket Science. But getting clinicians to use telehealth well, is. Let me explain… As many readers of my weekly column know, there’s much more to [...]

A couple of weeks ago Telehealth Tuesday celebrated its 4th birthday — over 200 articles on all things telehealth and digital health, from taxonomy to strategy, from optimization to [...]

A couple of weeks ago one of the telehealth trailblazers of the last 30 years, Dr. Joseph Kvedar, reflected on the blazed trail he’s been on thus far and [...]

Four years ago, on Tuesday, October 8, 2019, after returning from a Telehealth Conference in Vegas, I launched Telehealth Tuesday with 32 subscribers and a simple success metric: To publish [...]

With a systems engineering mindset I first look at the challenges at hand in the context of the larger system - what happens before, what happens after? Who else is [...]

For the longest time, physicians have been paid on a procedural basis: render a service, perform a task and get paid for it. Just like in the old horse and [...]

…and what to do about it. When your organization finally embraces telehealth, recognizing it as a critical strategic tool to give your “modern healthcare consumers” (a.k.a. patients) what they want [...]

While virtual care is becoming increasingly more ubiquitous — holding steady in primary care and continuing to grow in behavioral health — it is still often seen as merely [...]

Telehealth visits are often thought of as an alternative care delivery method when patients cannot easily come into the clinic due to transportation challenges, child care challenges, or because they [...]

Last week I had an interesting, enjoyable experience. When asking our 13-year old’s primary care provider for a referral to an allergist for her eczema and presumed heat rash, [...]

This week's Telehealth Tuesday article is based on Dr. Erkan Hassan's recent article on the same topic. Dr. Hassan is a member of the Ingenium Healthcare Advisors Consortium and [...]

This week's edition of Telehealth Tuesday is a guest post by my long-term collaborator and business partner Kathy Letendre. Her bi-weekly newsletter, Excellence Inspirations, is a treat for all [...]

By now it's obvious to everyone that virtual care is here to stay. It offers demonstrable benefits in terms of convenient access to care leading to increased continuity of [...]

Author’s note: Today’s article marks the 200th edition of Telehealth Tuesday. Launched well before Covid in 2018, Telehealth Tuesday has helped me to capture the many lessons we’ve learned in [...]

Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument [...]

You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the [...]

In last week’s article I laid out a simple framework of five key metrics that telehealth leaders need to pay attention to when it comes to measuring telehealth success. [...]

As Telehealth becomes an increasingly important strategic tool in attracting and serving the modern healthcare consumers’ desire for convenience, it is imperative that healthcare leaders pay attention to the [...]

How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. [...]

Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be [...]

For most people, there is safety in numbers and following what the majority of other people (or, especially in the US, other people like you) are doing, [...]

My introduction to healthcare came in 2000 when I joined the Mayo Clinic in Rochester, Minnesota. Having never been exposed to healthcare before and having only [...]

After Telehealth’s prime time moment during the Covid-19 health crisis, much attention this year has been focused back on the “digital front door” — the set [...]

If you’ve been reading my Telehealth Tuesday column for a while, you know that I always urge my readers to pay particular attention to the various [...]