Telehealth Tuesday Articles
Who’s in charge of your Telehealth Services?
This is a story about four leaders named Everybody, Somebody, Anybody and Nobody. Once upon a time, during a big crisis, there was an important job to be done. [...]
Remote Care 2.0: The Road to Real Telemedicine
For years we've been using the well-established terms of Telehealth (“Delivering Care at a Distance”) and Telemedicine (“Practicing Medicine at a Distance”). In the middle of March 2020, right [...]
Telehealth and the Black Swan
A "Black Swan", a theory developed by Nassim Nicholas Taleb, is the occurrence of a highly improbable event that has a major impact on our lives. While the Covid-19 [...]
Hybrid Care Delivery: The Best of Both Worlds
The delivery of care is one of the last domains to be taken “online”. 30 years ago most banking transactions were conducted in a bank. 20 years ago most trips [...]
Telehealth: It’s going to get worse, before it gets better
At the beginning of the lockdown and spread of social distancing due to the Covid-19 pandemic, Telehealth was quickly turned to as a valuable tool to safely deliver care [...]
Two More Misconceptions about Telehealth
A few months ago, before the start of the Covid-19 health crisis in the US, I wrote a series of articles about the 6 common misconceptions about telehealth: That [...]
The Top 4 Side Effects of Poorly Implemented Telehealth
These days, during the COVID-19 health crisis, telehealth is approached by many leaders as a necessary stop gap measure, as something that they have to do, because restricting patients’ access [...]
From Remote Care to Virtual Care Management #Covid19
It is now pretty clear to most of us, that social distancing (whether mandated or voluntary) is here to stay for many months. Especially those patients at a higher risk [...]
The 6 Hallmarks of Excellent Telehealth Services
Before COVID-19 it would take most organizations many months to launch a new telemedicine service. Interest or demand was not very high and the individuals assigned to getting the [...]
COVID-19 Remote Care Checklist
For organizations around the nation that are shifting to a remote care model by connecting with patients at a distance, here is a helpful checklist (in no particular order) [...]
Fitting the Right Telemedicine Service to the Right Need
I've been fond of using one of the quotes of Don Berwick, the founder and past president of the Institute of Healthcare Improvement (IHI): "Every system is perfectly designed [...]
Covid-19: Launching Telehealth in 5 locations in 2 days
The tension in the medical directors meeting was high. It was now clear that the Coronavirus crisis was going to have a significant impact on the world and on [...]
Using Remote Care for Triage, Diagnosis and Treatment
Almost exactly 100 years ago, the term triage was introduced into the common vocabulary of modern times. The stem of this word, ‘trier’, is of French origin and means [...]
Telehealth for Coronavirus Care
Here’s the basic WHAT of establishing the capability for Community Health’s providers to treat patients for the Coronavirus using live audio/video technology.1. Clinical Guidelines: Clearly define which patients qualify and [...]
5 Things your Telehealth Vendor cannot do for you (Misconception #4)
Whether you’re building a new house or renovating - you’ll typically rely on a multitude of different trades to help you get all the things done that need to [...]
Should your IT Staff run your Telehealth Program? (Misconception #3)
"Telehealth is about technology, right? Without technology, there is no "tele"! And we do need a vendor and some software so we can connect patients with physicians. So let’s ask [...]
Telehealth Requires Multiple Technology Solutions (Misconception #2)
When I come across a new misconception, I’m always curious as to where this particular misconception originated. Oftentimes it is the result of "lazy thinking", taking something you already know [...]
Launching Telehealth is Not a Health IT Project (Misconception #1)
Myths and legends are often born out of a misunderstanding of the complete picture. Similar to the fable of the elephant and the six blind men, when people only see [...]
Six Common Misconceptions about Telehealth
Over the years that I’ve been working with health systems on telehealth service strategy, design and implementation I’ve come across a number of misconceptions. As telehealth these days seems [...]
Telemedicine – It takes a Village
One of the aspects of telemedicine ("practicing medicine at a distance") is that it is not just another healthcare IT project.In healthcare IT projects, typically a need is identified (a [...]
Telehealth: The Swiss Army Knife of Healthcare (Part 2)
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same six or seven areas, including quality, service, people, finance, growth and community.As Healthcare Organizations’ maturity regarding [...]
Telehealth: The Swiss Army Knife of Healthcare
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same six or seven areas, including quality, service, people, finance, growth and community.As Healthcare Organizations’ maturity regarding [...]
A New Mindset: Causing the Positive Risks of Telehealth
The Project Management Institute (PMI) defines a project risk as "an uncertain event or condition that, if it occurs, has a positive or negative effect on a project's objectives."What I [...]
The 3 Most Critical Considerations for Successful Direct-To-Consumer Telemedicine
It seems like these days every health system and every payor is launching a direct-to-consumer telemedicine service. Yet self-reportedly few of these programs result in the adoption that people [...]