Telehealth & Covid-19
Skip a Step, Fail the Change: RHTP Success with ADKAR®
A quote from Dr. Charlie Mayo has stayed with me since my years at the Mayo Clinic:"Today, the only thing that is permanent is change."Dr. Mayo’s guidance to the clinic he and his brother started [...]
Why Your RHTP Transformation May Fail — And How to SWITCH It Up
The Rural Health Transformation Program is putting billions of dollars into rural healthcare — and with it comes an expectation that things will actually change. Not just that technology will be purchased. Not just [...]
Rural Telehealth: Beyond Video Visits
With millions of dollars in Rural Health Transformation Program (RHTP) funding now flowing to organizations in all 50 states, rural hospitals, critical access hospitals, and health systems face a pivotal question: What telehealth services should [...]
Preparing for RHTP RFPs:
What Rural Health Leaders can do NOW
The Rural Health Transformation Program has set a remarkable amount of activity into motion — 50 state applications submitted, awards issued, revised budgets under review, and RFPs at the state level are beginning to take shape. For most rural [...]
When Telehealth Gear Gathers Dust:
Why Equipment Funding Isn’t Enough
This article is based on a webinar presented by Jen Donathan, Shari Snyder, Ryan Baker, and Christian Milaster for Generation West Virginia’s Broadband Technical Assistance Webinar Series. There is a pattern we have seen play out across community health [...]
Consumer-Facing Digital Health Is Coming:
Are States and Rural Providers Ready?
When CMS designed the Rural Health Transformation Program, it made a deliberate bet: consumer-facing digital health technology — symptom checkers, remote monitoring devices, AI chatbots, chronic disease apps, digital navigation tools — could meaningfully address rural healthcare access barriers if [...]
RPM Works — If You Do It Right:
What the Evidence Actually Shows
When CMS started reimbursing Remote Physiological Monitoring in 2019, a gold rush mentality swept through healthcare. Overnight, vendors promised small clinics easy revenue through RPM billing codes. Large health systems invested millions in platforms and devices, expecting outcomes to follow [...]
What Successful Consumer-Facing
Health Tech Actually Looks Like
When CMS released the NOFO for the Rural Health Transformation Program last year, there was one category that stood out: “consumer-facing digital health”. It’s a welcome, albeit unexpected move in the right direction. However, I'm not sure that eight weeks [...]
RHTP & Consumer-Facing Digital Health:
Why Most Will Fail (And How Yours Won’t)
December 29, 2025 changed everything for rural health transformation. CMS awarded $50 billion across all 50 states through the Rural Health Transformation Program. States submitted their revised budgets. Now comes the hard part: Execution. For states that included consumer-facing [...]