Telehealth & Covid-19
Choosing an AI Voice Vendor Is Easy If You Diagnose First
Telehealth comes in many different flavors including store & forward (sending photos), remote patient monitoring (automatic vital sign upload) and interactive care that can be synchronous (video visits, phone calls) and asynchronous (secure texting, [...]
Integrated Telehealth Is Already Here.
It’s Just Not Evenly Distributed.
I spent yesterday afternoon in a room with about 40 telehealth leaders at the MATRC Summit, running a workshop we had been building toward since last October. That's when the AHA Center for Telehealth and [...]
Leading and Implementing Digital & Telehealth: 350 Articles of Field-Developed Guidance
The Knowledge Is Already There — Here's How to Find It Healthcare leaders today are not suffering from a shortage of information. If anything, the opposite is true. Between CMS guidance, vendor white papers, conference [...]
RHTP Funds Telehealth. Telehealth Funds
Your Strategy. Know the Difference.
Most leaders think of telehealth as a clinical tool — a way to reach a patient who can't easily get to the clinic. That's true. It's also just a small part of what telehealth can do for your organization. In [...]
Rural Health’s Leapfrog Transformation:
From In-Person- to Virtual-First
A few decades ago, much of the African continent skipped a stage of infrastructure that took the rest of the world a century to build. Many countries never built extensive landline networks — they moved straight to mobile. The [...]
Rural Health Implementation Science: TeleEmergency
In last week’s article, Kathy Letendre and I made the case that TeleEmergency is rural America's most urgent telehealth priority — and that the CMS Rural Health Transformation Program presents a great opportunity to fund the closing of that gap. [...]
The Fastest Access to the Best Care: Tele-Emergency Is Rural America’s Most Urgent Telehealth Priority
There is a phrase that sums up the entire promise and urgency of emergency telehealth into seven words: "The fastest access to the best care." That is not a cute slogan. It is a clinical imperative — and in [...]
Moses Lake Community Health Center Video Visit Re-Launch
Four Years of Trying. Then Everything Changed. How Moses Lake Community Health Center Finally Made Telehealth Work — and What Any Rural FQHC Can Learn From Their Journey Most community health centers didn't choose to adopt telehealth. They were [...]
The Telehealth Leadership Gap: Still Drifting
Why Good People Doing Good Things Is Not Enough to Fully Leverage Telehealth's Potential In May 2026, the American Telemedicine Association held its 30th annual conference. I have attended about eight of them since 2013, and after each one I [...]