Telehealth & Covid-19
RHTP Funds Telehealth. Telehealth Funds
Your Strategy. Know the Difference.
Most leaders think of telehealth as a clinical tool — a way to reach a patient who can't easily get to the clinic. That's true. It's also just a small part of what telehealth can [...]
Rural Health’s Leapfrog Transformation:
From In-Person- to Virtual-First
A few decades ago, much of the African continent skipped a stage of infrastructure that took the rest of the world a century to build. Many countries never built extensive landline networks — they [...]
Rural Health Implementation Science: TeleEmergency
In last week’s article, Kathy Letendre and I made the case that TeleEmergency is rural America's most urgent telehealth priority — and that the CMS Rural Health Transformation Program presents a great opportunity to fund [...]
The PM Toolkit for Change Management: 3 Disciplines for RHTP Transformation
The main reason many RHTP initiatives will fall short of achieving the outcomes expected by CMS is not technology — it is the unmanaged resistance to change by clinicians, by staff, by administrators, and by patients. Sustainable transformation requires [...]
7 Proven Habits for Effectively Managing RHTP Transformation — Creating Engagement
At the core of every rural health transformation is one fundamental task: creating the desire in clinicians, staff, patients, and leaders to do things differently. As most leaders in healthcare know, that is harder than it sounds. And it [...]
7 Proven Habits for Effectively Managing RHTP Transformation — Preparation
Inspired by Stephen Covey's "The 7 Habits of Highly Effective People" In 1976, a doctoral student named Stephen Covey set out to understand what made people truly effective. His method was ambitious: he read and analyzed 200 years of [...]
Skip a Step, Fail the Change: RHTP Success with ADKAR®
A quote from Dr. Charlie Mayo has stayed with me since my years at the Mayo Clinic:"Today, the only thing that is permanent is change."Dr. Mayo’s guidance to the clinic he and his brother started were recorded in 1931. Nearly [...]
Why Your RHTP Transformation May Fail — And How to SWITCH It Up
The Rural Health Transformation Program is putting billions of dollars into rural healthcare — and with it comes an expectation that things will actually change. Not just that technology will be purchased. Not just that services will be launched. [...]
Rural Telehealth: Beyond Video Visits
With millions of dollars in Rural Health Transformation Program (RHTP) funding now flowing to organizations in all 50 states, rural hospitals, critical access hospitals, and health systems face a pivotal question: What telehealth services should we actually launch? For many [...]















