In November 2025, we explored three critical success factors for telehealth under RHTP and beyond. We began by breaking down the “vendor trap”—the common mistake of confusing tech acquisition with full-scale implementation—and offered guidance on how to build aligned, organization-wide systems instead of one-off fixes.
Next, we looked at why most telehealth programs falter after launch—not because the tech fails, but because sustainability wasn’t part of the plan. We outlined seven essential ingredients for designing long-term value into your telehealth model from day one.
We closed the month with a three-lens framework to help leaders verify telehealth services before committing—evaluating clinical relevance, operational fit, and return on investment to ensure smarter service selection.
Enjoy your readings!
The Vendor Trap: Why Buying Telehealth Isn’t Implementing Telehealth
In support of states’ RHT applications, this article explores why real success under RHTP depends on building systems — not just buying solutions — through structured, organization-wide implementation.
Designing for Telehealth Sustainability: To Launch Is Not Enough
Most telehealth programs fail not at launch, but in the months after — because sustainability was never designed in. This article outlines seven essential ingredients that transform telehealth from a one-time initiative into a durable, high-value care model.
Verify Before You Start: Can Your New Telehealth Service Deliver?
Selecting the right telehealth service requires more than a good demo — it demands strategic, financial, and clinical verification up front. This article outlines a practical, three-lens framework RHTP teams can use to ensure the services they choose are worth the investment and built to succeed.