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Articles2020-09-02T13:07:00-04:00

Telehealth & Covid-19

Designing for Telehealth Sustainability: To Launch Is Not Enough

By |November 11th, 2025|

The launch goes live. The dashboard lights up. Everyone celebrates. Six months later, the telehealth service is barely being utilized — and no one notices. That’s not a tech failure. That’s a systems failure. The problem is systemic: many [...]

The Vendor Trap: Why Buying Telehealth Isn’t Implementing Telehealth

By |November 4th, 2025|

Why RHTP success depends on implementation discipline, not vendor selection. When states submitted their RHTP applications, many wisely included telehealth as a way to strengthen rural health delivery. Now those same teams face a tougher challenge: turning those commitments into [...]

18 Proven Telehealth Solutions
Improving Access to Maternal Care

By |October 21st, 2025|

Maternal care deserts are growing in rural America, leaving pregnant patients with few options, long travel times, and inconsistent access to essential services. As of 2025, nearly half of U.S. counties now have no hospital-based obstetric services, and rural [...]

Innovation Isn’t About Technology – It’s About Building a Culture That Embraces Change

By |October 14th, 2025|

I recently had the privilege of joining Dr. Rhiannon Winsor on The Exam Room podcast to talk about what innovation really means for FQHCs and community health centers. What struck me during our conversation is how often "innovation" gets [...]

Getting Telehealth Right Means Getting the Basics Right

By |October 7th, 2025|

Occasionally, Telehealth Tuesday readers and colleagues send me reports for comment. A few weeks ago, Hannah Jelliman from the UK-based telehealth platform Whereby shared their latest market research. Here’s my take on what it gets right — and what it [...]

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