Launching a Telehealth Service or a suite of Telehealth Services is not merely an exercise in selecting a telehealth vendor and implementing the solution. Launching a Telehealth Services successfully is an undertaking in managing organizational change and redesigning healthcare delivery workflows. Herein lie many great opportunities, but also the inherent challenge: healthcare (the system and its people) are notoriously resistant to change. Similar to other complex projects, failure to meet the budget, the schedule, and, most importantly, failure to create the desired utility is much more likely than success.
But it does not have to be that way for telehealth.
Through a post-mortem (or, more accurately post-partum) analysis of telehealth project failures, let Christian Milaster show you how you can dramatically increase the likelihood of success for your telehealth projects in your organization.